2 keys to crafting a message that resonates
1ď¸âŁ Organizing and unbundling problems
Problems are complex and multi-faceted.
Even your customers canât explain their problems in a clear way.
đ You have to do this for them!
The unlock to unbundling and organizing problems?
đşď¸ Visual mapping
It will force you to find the right level of the problem AND to relate it to other sub-problems
2ď¸âŁ Aligning your product capabilities to those problems
This is a similar exercise to mapping the problems.
It will force you to highlight the most important capabilities.
And connect them to a specific aspect of the problem.
đââď¸ Tip when working on your capabilities
Make sure you are thinking of capabilities from the customers point of view.
Customers are self centered.
They donât care about your features.
So instead, lead with what they can do with your product.
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The example in the image is for Canva.
It shows how they might approach delivering a message to someone who is trying to create visuals for their social posts.
Does your product messaging align capabilities to problems?
Ben Wilentz
Founder, Stealth Startup